SPECIFICATIONS

Welcome to Alothy! We are dedicated to delivering your pet’s favorite products quickly and safely. Below, you'll find all the details about our delivery services and how to get in touch.

1. Delivery Locations

We currently offer delivery to:

• United States: All states and regions.
• International Shipping: Selected countries worldwide. Shipping fees and times vary based on the destination.

Please enter your address at checkout to confirm delivery availability.

2. Delivery Times

We offer multiple delivery options to suit your needs:

• Standard Delivery: 3-5 business days.
• Express Delivery: 1-2 business days.

Note: Delivery times are approximate and may vary during holidays or unforeseen circumstances.

3. Delivery Charges

• Standard Delivery: $4.99 (Free for orders over $50)
• Express Delivery: $7.99

International Delivery: Rates will be calculated at checkout based on your location and order size.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details. Use the provided link to monitor your delivery.

If you need assistance with tracking, please contact us at contact.alothy@gmail.com.

5. Delivery Policies

• Delivery Days: Monday to Sunday.
• Delivery Hours: 7:00 AM - 8:00 PM.
• Missed Deliveries: If no one is available to receive your package, a redelivery will be arranged, or we’ll notify you for further instructions.
• Damaged Orders: If your package arrives damaged, please reach out to us immediately, and we’ll assist you.

6. Our Commitment to Your Pets

We take great care to package and deliver your orders safely, ensuring all products arrive in perfect condition. From food and toys to grooming supplies, we prioritize your pets' happiness and well-being.

Need Help? Contact Us!

For any questions or delivery-related inquiries, feel free to get in touch:

• Email: contact.alothy@gmail.com
• Working Hours: Monday to Sunday, 7:00 AM - 8:00 PM.

We’re here to help make shopping for your pets easy and stress-free. 🐾

Thank you for choosing Alothy! We look forward to serving you and your furry friends.